jita baji Privacy Policy — How We Handle Your Personal Data

jita baji collects personal information from players and website visitors in several ways — directly when you provide it, automatically when you interact with the platform, and from third-party sources where permitted. The categories of personal data we collect include:

jita baji does not knowingly collect personal data from individuals under the age of 18. If you have reason to believe that a minor has submitted personal data to jita baji, please contact our support team immediately so the information can be located and deleted without delay.

jita baji processes personal data only for lawful, specified purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes for which jita baji uses personal data are:

• Account management: To register your account, verify your identity, maintain your player profile, process deposits and withdrawals, and manage your account settings and preferences on the jita baji platform.
• Service delivery: To provide you with access to casino games, live dealer tables, slot titles, sports betting markets, cricket betting, arcade games, and all other services available through jita baji.
• Transaction processing: To process deposits made via bKash, Nagad, Rocket, Upay, and supported bank transfer methods, and to process withdrawal requests to your registered payment instrument in Bangladeshi Taka (৳).
• Identity verification and KYC compliance: To verify that you meet the minimum age requirement of 18 years, to confirm your identity in accordance with Know Your Customer obligations, and to prevent fraud and money laundering on the platform.
• Customer support: To respond to your queries, complaints, and requests submitted via live chat or email, and to maintain a record of communications for quality and training purposes.
• Responsible gaming: To monitor account activity for signs of problem gambling behaviour, to apply self-exclusion or deposit limit restrictions at your request, and to comply with responsible gaming obligations.
• Platform security: To detect and prevent fraudulent activity, account takeover attempts, collusion, bonus abuse, money laundering, and other prohibited conduct as defined in the jita baji Terms & Conditions.
• Legal compliance: To comply with applicable legal obligations, to respond to lawful requests from regulatory authorities or law enforcement agencies, and to enforce jita baji's rights under the Terms & Conditions.
• Platform improvement: To analyse aggregated, anonymised usage data in order to improve the platform's performance, game offering, navigation, and overall player experience.
• Direct communications: To send you account notifications, security alerts, transaction confirmations, and — where you have opted in — promotional communications about jita baji offers, bonuses, and new game releases. You may opt out of promotional communications at any time from your account settings.

jita baji will not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where such processing is strictly necessary for fraud prevention or regulatory compliance, in which case you have the right to request human review of any automated decision that affects your account.

jita baji does not sell, rent, or otherwise commercially exploit your personal data. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for each stated purpose.

• Payment processors: Your financial data — specifically the wallet number or bank account details associated with a deposit or withdrawal — is shared with the relevant payment processor (bKash, Nagad, Rocket, Upay, or a supported bank) solely to complete the requested transaction. Payment processors operate under their own privacy policies and security standards.
• Game providers: Certain game session data (player ID, stake amounts, game outcomes) is shared with third-party game studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming in order to deliver and authenticate the game content you access through jita baji. Game providers do not receive your full identity or contact information.
• Identity verification services: Where jita baji uses a third-party KYC or identity verification partner to assist with document review, your submitted identity documents may be shared with that partner under a strict data processing agreement that prohibits any secondary use of your data.
• Fraud prevention and security partners: Aggregated technical and behavioural data may be shared with fraud detection service providers to help identify suspicious activity. This data does not directly identify you by name.
• Legal and regulatory disclosures: jita baji may disclose personal data to law enforcement agencies, courts, regulators, or other public authorities where required to do so by law, court order, or in connection with the investigation of a suspected criminal offence. jita baji will notify affected players of such disclosures where permitted by law.
• Business transfers: In the event of a merger, acquisition, or sale of all or a substantial part of jita baji's business assets, personal data held by jita baji may be transferred to the acquiring entity. Players will be notified in advance of any such transfer and of any resulting change to this Privacy Policy.

jita baji uses cookies and similar tracking technologies on the jita-baji.com website to ensure the platform functions correctly, to maintain your login session, and to collect aggregated analytics data that helps us understand how players use the platform. A cookie is a small text file placed on your device by a web server. Cookies do not contain executable code and cannot carry viruses.

jita baji does not use advertising cookies, retargeting pixels, or social media tracking scripts. You may control cookie settings through your browser's privacy controls. Please note that disabling strictly necessary cookies may prevent certain features of the jita baji platform — including the login session — from functioning correctly.

jita baji takes the security of personal data seriously and implements a layered set of technical and organisational measures to protect player information against unauthorised access, accidental loss, alteration, or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption on all data transmitted between your browser or device and jita baji's servers, ensuring that login credentials, payment details, and personal information cannot be intercepted in transit.
• Encrypted data storage — sensitive fields in jita baji's database, including passwords (stored as salted hashes), National ID numbers, and payment wallet references, are encrypted at rest using AES-256 encryption.
• Access controls — internal access to player data is restricted on a strict need-to-know basis. Staff members can only access the data required to perform their specific job function, and all access is logged and audited.
• Two-factor authentication — jita baji offers optional two-factor authentication (2FA) for all player accounts. Players are strongly encouraged to enable 2FA from their account security settings immediately after registration.
• Regular security testing — jita baji's platform undergoes periodic vulnerability assessments and security reviews. Identified issues are remediated on a priority basis in accordance with their severity.
• Incident response — in the event of a personal data breach that poses a risk to player rights or interests, jita baji will notify affected players without undue delay and will take immediate steps to contain the breach, assess its scope, and prevent recurrence.

While jita baji employs all reasonable security measures, no internet-based system can be guaranteed to be 100% secure at all times. Players are encouraged to use strong, unique passwords, to enable 2FA, and to contact support immediately if they suspect any unauthorised activity on their account.

As a jita baji player, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact jita baji's support team via live chat or email. jita baji will respond to all valid requests within 30 days. In cases of complexity or high volume, the response period may be extended by a further 30 days, of which you will be notified.

• Right of access: You have the right to request a copy of all personal data jita baji holds about you, along with information about the purposes for which it is processed, the categories of data held, and the third parties with whom it has been shared.
• Right to rectification: If any personal data jita baji holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For changes to core identity data (name, date of birth), you may be asked to provide supporting documentation.
• Right to erasure: Subject to jita baji's legal obligations to retain certain data (for example, financial transaction records required for anti-money-laundering compliance), you have the right to request that your personal data be permanently deleted. Account closure requests include a right to erasure of data not subject to mandatory retention periods.
• Right to restrict processing: In certain circumstances — for example, while the accuracy of your data is being disputed — you may request that jita baji restrict the processing of your personal data to storage only, until the matter is resolved.
• Right to data portability: You may request that jita baji provide your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON) so that you can transfer it to another service provider.
• Right to object: You have the right to object to jita baji processing your personal data for direct marketing purposes at any time. You may also object to processing based on jita baji's legitimate interests, though jita baji may be able to demonstrate compelling grounds that override your objection in certain cases.
• Right to withdraw consent: Where jita baji processes your data on the basis of your consent (for example, for promotional communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

jita baji retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law. The following retention periods apply to the main categories of personal data held by jita baji:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jita baji's data disposal procedures. Anonymised or aggregated data that can no longer be linked to an individual may be retained indefinitely for statistical and platform improvement purposes.

If you request account closure and deletion of your personal data, jita baji will delete or anonymise all data not subject to a mandatory retention obligation within 30 days of the account closure being confirmed. Data subject to legal retention requirements will be held for the applicable statutory period and then deleted.

jita baji reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or jita baji's data processing practices. The most current version of this Privacy Policy is always available at jita-baji.com/privacy-policy. The effective date displayed at the top of this page indicates when the current version came into force.

Where jita baji makes a material change to this Privacy Policy — for example, a change that affects the categories of data collected, the purposes for which data is used, or the rights available to players — jita baji will notify registered players via their account dashboard or registered email address at least 14 days before the change takes effect. Your continued use of the jita baji platform after the effective date of a revised Privacy Policy constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or jita baji's data practices, please contact our support team through any of the following channels:

• Live Chat: Available 24/7 directly from your jita baji account dashboard. This is the fastest way to reach our team.
• Email: [email protected] — responses within one business day during normal operating hours (24/7 BST, UTC+6).

Please include your registered email address or mobile number and a brief description of your query when contacting us. jita baji's support team is equipped to handle all data-related requests, including access requests, deletion requests, and complaints about data handling practices.